Privacy Policy

Effective Date: February 1, 2025
Website: https://www.vapenow.ca
Contact Email: inquiry@vapenow.ca

VapeNow.ca ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.

By using VapeNow.ca, you agree to the practices described in this policy.

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1. Information We Collect

a. Personal Information

When you place an order or register on our site, we may collect:

• Name
• Shipping and billing address
• Phone number
• Email address
• Date of birth (for age verification)
• Payment information (via secure third-party processor)

b. Automatically Collected Data

We may also automatically collect certain information about your device and interaction with our website, including:

• IP address
• Browser type
• Device type
• Pages visited
• Cookies and tracking technologies (see Section 6)

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2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Verify your age and identity
• Communicate with you about your order
• Improve our website and services
• Comply with legal and regulatory obligations
• Prevent fraud and enforce our Terms and Conditions

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3. Sharing of Information

We do not sell or rent your personal information. We may share it with trusted third parties only as needed to:

• Process payments (e.g., Shopify, Stripe)
• Ship orders (e.g., Canada Post, couriers)
• Verify age and identity (age verification tools)
• Provide IT and customer support
• Comply with applicable laws or legal obligations

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4. Data Security

We implement appropriate security measures to protect your personal data. While no online platform can guarantee 100% security, we strive to use industry best practices, including SSL encryption, secure payment gateways, and access controls.

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5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

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6. Cookies and Tracking

We use cookies to:

• Remember your preferences
• Improve your browsing experience
• Analyze traffic and usage patterns

You can disable cookies through your browser settings, but this may affect the functionality of our site.

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7. Your Rights

Under Canadian privacy laws, you have the right to:

• Access the personal data we hold about you
• Request corrections to your information
• Withdraw consent (where applicable)
• Request deletion of your information (subject to legal exceptions)

To make a request, contact us at inquiry@vapenow.ca.

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8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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9. Children's Privacy

Our website is intended for adults aged 19 and older. We do not knowingly collect personal information from anyone under the legal vaping age in their province.

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10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of the site after changes constitutes your acceptance of the new terms.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy, or to make a data request, please contact:
📧 inquiry@vapenow.ca